Traditional Model
Pharmacy reimbursement is constantly decreasing, so how can you continue to afford doing business the way that you have been for the last 30 years? Hiring, training, and managing a sales rep is complicated, expensive, and time consuming for pharmacy owners.
Standard Pharmacy Pitch
If you are a provider that is telling facilities that you are a great service provider and that you are less expensive, then please note that this is the tenth time that the facility has heard that "PITCH" in the last 30 to 60 days. What do you mean you have great service? How does a facility know that you have great pricing and that it will continue after you convert?
VRX Account Management = True Service Differentiator
Our process is simple. We contact facilities through phone calls, facility visits, social media, email, trade shows, networking events, video chat meetings and mailer campaigns. We let them know that we work for multiple pharmacy providers across the country that have hired us to provide our account management service because your pharmacy is willing to meet our high standards from pricing to service. If you know that you have a great pharmacy operation, aggressive pricing, and that you bend over backwards to make your customers happy, then you should join the VRX Pharmacy Network.
We know that pharmacy providers make mistakes, but it is how you communicate with the customers and rectify the issues. Our team of Account Managers work to ensure the satisfaction of the facility with your pharmacy 24/7/365. If the facility needs an Account Manager in 5 minutes, then we will have a nurse or pharmacy tech in the building through a video streaming service to identify the issues and write up a plan of correction. If an action plan is needed, then we will complete an action plan for your pharmacy to ensure 100% satisfaction with the facility. Do you need customer surveys every 6 or 12 months, then we can assist you on this as well. Again, we know how easy it is to lose a customer compared to gaining one. With our approach you will grow through our program by having this service differentiator.
Our auditing team can review pharmacy charges to ensure that you are properly billing their patients and the facility! If you do not believe in transparency with billing, then you will NOT be an APPROVED VRX PHARMACY MEMBER. Our goal is to show facilities and patients that you bill with integrity and don't do any pricing gimmicks.
If a facility requires a certain type of packaging or eMAR that you are not capable of delivering, then we will find a provider that is capable. You will not be expected to invest in new packaging systems that could result in your service levels dropping. Do what you do best! Facilities will appreciate you being an expert at your system.
We know that pharmacy providers make mistakes, but it is how you communicate with the customers and rectify the issues. Our team of Account Managers work to ensure the satisfaction of the facility with your pharmacy 24/7/365. If the facility needs an Account Manager in 5 minutes, then we will have a nurse or pharmacy tech in the building through a video streaming service to identify the issues and write up a plan of correction. If an action plan is needed, then we will complete an action plan for your pharmacy to ensure 100% satisfaction with the facility. Do you need customer surveys every 6 or 12 months, then we can assist you on this as well. Again, we know how easy it is to lose a customer compared to gaining one. With our approach you will grow through our program by having this service differentiator.
Our auditing team can review pharmacy charges to ensure that you are properly billing their patients and the facility! If you do not believe in transparency with billing, then you will NOT be an APPROVED VRX PHARMACY MEMBER. Our goal is to show facilities and patients that you bill with integrity and don't do any pricing gimmicks.
If a facility requires a certain type of packaging or eMAR that you are not capable of delivering, then we will find a provider that is capable. You will not be expected to invest in new packaging systems that could result in your service levels dropping. Do what you do best! Facilities will appreciate you being an expert at your system.
Pharmacy Benefits
- Our national network of high service providers work with regional and national chain facilities in multiple states. We coordinate the packaging, standard services, pricing, contract terms, and provide facilities with a dedicated point of contact for all of their locations.
- National purchasing alliance that will help you reduce your overall cost of goods and rebate opportunities
- Group Purchasing relationship that can improve your rebates and insurance reimbursement
- Install Delivery Model that Reduces Costs from Traditional Outsourced Vendors
- Discounted eMAR pricing
- Consultants that can help answer your questions
- National purchasing alliance that will help you reduce your overall cost of goods and rebate opportunities
- Group Purchasing relationship that can improve your rebates and insurance reimbursement
- Install Delivery Model that Reduces Costs from Traditional Outsourced Vendors
- Discounted eMAR pricing
- Consultants that can help answer your questions
For more information, please call (813) 377-3165.